Section Puc 407.05 - Carrier to Carrier Migrations(a) ELECs and ILECs shall accept and respond to requests for customer information, service and feature information, and migration and installation orders without regard to whether the service is being resold or migrated.(b) When migrating end users, ELECs and ILECs shall work together in good faith with other carriers to minimize or avoid any problems, including, but not limited to, service interruptions and billing problems.(c) When porting a customer's number to another carrier, ELECs and ILECs shall release the number without delay or consideration of any issue such as the customer's account balance.(d) ELECs and ILECs that have implemented a long-term database number portability method pursuant to 47 C.F.R. § 52.23 shall port a customer's number to another carrier in accordance with 47 C.F.R. § 52.35.(e) ELECs and ILECs shall not market to retain a customer as the result of receiving a request for a customer service record.N.H. Admin. Code § Puc 407.05
#8348, eff 5-10-05 (See Revision Note #1 at chapter heading for Puc 400); ss by #10542, eff 3-12-14 (See Revision Note #2 at chapter heading for Puc 400)
Ss by #10542, eff 3/12/2014 (See Revision Note #2 at chapter heading for Puc 400).