N.H. Admin. Code § Puc 402.02

Current through Register No. 2, January 9, 2025

Section Puc 402.02 - Basic service

"Basic service" means "basic service" as defined in RSA 374:22-p, I(b), namely:

(1)" Safe and reliable single-party, single-line voice service;

(2) The ability to receive all non-collect calls, at telephone lines capable of receiving calls, without additional charge;

(3) The ability to complete calls to any other telephone line, which is capable of receiving calls, in the state;

(4) The opportunity to presubscribe to interLATA toll carriers;

(5) The opportunity to presubscribe to intraLATA toll carriers;

(6) Dialing parity;

(7) Number portability;

(8) Enhanced 911, pursuant to the requirements of the department of safety bureau of emergency communications or its successor agency;

(9) Access to statewide directory assistance;

(10) Telecommunications relay service (TRS);

(11) A published directory listing, at the customer's election;

(12) A caller identification blocking option, on a per-call basis;

(13) A caller identification line blocking option that is available to all customers without a recurring charge and is provided upon customer request without charge to customers who have elected non-published telephone numbers and is available without a non-recurring charge to customers who certify that Caller ID threatens their health or safety andis available without a non-recurring charge when requested with installation of basic service;

(14) A blocking option for pay-per-call calls, such as blocking all 900 or all 976 calls;

(15) The ability to report service problems to the customer's basic service provider on a 24-hour basis, 7 days a week; and

(16) Automatic Number Identification (ANI) to other carriers which accurately identifies the telephone number of the calling party."

N.H. Admin. Code § Puc 402.02

#8348, eff 5-10-05 (See Revision Note at chapter heading for Puc 400)

Ss by #10542, eff 3/12/2014 (from Puc 402.05) (See Revision Note #2 at chapter heading for Puc 400).

Amended by Number 32, Filed August 8, 2024, Proposed by #14029, Effective 7/25/2024, Expires 7/25/2034 (See Revision Note # 1, Revision Note #2, and Revision Note #3 at chapter heading for Puc 400).