N.H. Admin. Code § Puc 3004.06

Current through Register No. 45, November 7, 2024
Section Puc 3004.06 - Transfer of Customers Resulting from Unexpected Cessation of CNGS Service
(a) If an event occurs that causes a CNGS to be unable to provide service to its customers within the state, the CNGS shall:
(1) Provide immediate notice to the commission and to the LDC describing the event and the effective time of the inability to provide service;
(2) Provide immediate notice to all customers describing the event and the effective time of the inability to provide service;
(3) Provide a copy of the notice sent to customers required in (2) above to the commission at the time it is delivered to customers;
(4) Reimburse the LDC at its filed and approved tariffed rate for transferring the CNGS's customers to LDC sales service;
(5) Refund any outstanding deposits or prepayments to customers within 30 days of the event which caused the CNGS to be unable to provide natural gas to its customers within the state; and
(6) Pay reparations for customer losses if so ordered by the commission following a proceeding conducted in accordance with Puc 3005.
(b) Upon notification pursuant to (a)(1) above, the commission shall suspend the CNGS's registration for 60 days from the date of the event which caused the CNGS to be unable to provide natural gas to its customers within the state.
(c) The commission shall restore the registration if within 60 days of suspension pursuant to (b) above the CNGS demonstrates:
(1) Proof of financial capitalization;
(2) Financial security is retained or obtained pursuant to Puc 3003.03;
(3) All pending consumer complaints are resolved; and
(4) Financial obligations resulting from (a) above have been met.
(d) The commission shall terminate the CNGS's registration after notice and an opportunity to be heard if the requirements in (c)(1)-(4) above are not satisfied.
(e) In the event there are unresolved consumer complaints after 60 days of suspension, the commission shall extend suspension of the registration for an additional 90 days while the remaining consumer complaints are resolved.
(f) The CNGS shall maintain adequate financial security as required by Puc 3003.03 during the period its registration is suspended pursuant to (b) above, and as extended pursuant to (e) above.

N.H. Admin. Code § Puc 3004.06

#7811, eff 12-28-02; ss by #9796-A, eff 9-25-10 (from Puc 3004.05 )

Amended by Volume XXXIX Number 16, Filed April 18, 2019, Proposed by #12757, Effective 6/1/2019, Expires 6/1/2029.