Section Puc 305.04 - Request Tests and Reports and Records of Meter Tests(a) When a customer requests that a utility test the customer's meter, the utility shall test the accuracy of the customer's meter within 15 calendar days from the time this request is made.(b) A utility may require the deposit of a fee of not more than $20.00 for such a test and shall, in cases where a customer presents evidence of financial hardship as defined in Puc 1202.10, either waive the fee or offer the customer the opportunity to enter into a payment plan for such fee.(c) A utility shall conduct any test on a meter requested by the customer with the meter in its service location.(d) If, on testing, as described in (a) above, the meter is found to have an average error greater than 2%, the utility shall promptly refund the deposit to the customer.(e) If the meter, upon testing as described in (a) above, is not found to have an average error greater than 2%, the utility may retain the amount deposited for the test.(f) A utility shall allow a customer to be present or to be represented by an agent who the utility shall permit to be present when the utility conducts the test on that customer's meter.(g) The utility shall report the results of the meter test to the customer within 15 calendar days of the test.(h) In the report required by (g) above, the utility shall provide: (1) The name of the customer requesting the test;(2) The date of the request;(4) The type, make, and the serial number of the meter;(6) The numeric result of the weighted-average test;(7) The numeric range of weighted-average test results permitted by the commission; and(8) A statement indicating whether the customer's test result was within or outside the range permitted by the commission.(i) When a utility has received a request for a meter test, the utility shall not remove the meter from the customer's premises or interfere with or adjust the meter to be tested unless it has first obtained: (1) The written consent of the customer; or(2) A waiver of the consent requirement pursuant to Puc 201.05.(j) When a customer requests that the commission verify the accuracy of the customer's meter, the commission shall, by a representative, monitor the conducting of a meter test conducted by the utility.(k) Each utility shall submit to the commission reports of periodic and sample tests of meters on form E-3 and form E-3A once a year pursuant to Puc 308.03 and Puc 308.04.(l) Each utility shall submit to the commission quarterly reports containing monthly data of customer requests for meter tests on form E-4 pursuant to Puc 308.05.(m) A utility shall retain in its files a complete record of the last test made on each meter.N.H. Admin. Code § Puc 305.04
#2011, eff 5-4-82; ss by #2912, eff 11-26-84; ss by #4999, eff 11-26-90; ss by #6381, INTERIM, eff 11-27-97, EXPIRED: 3-27-97
New. #6605, eff 10-21-97; ss by #8448, eff 10-18-05
Adopted byVolume XXXIV Number 24, Filed June 12, 2014, Proposed by #10603, Effective 5/21/2014, Expires5/21/2024 .