Section Puc 2204.05 - Notification of CPA Service Rates and Customer Enrollment(a) Within 10 business days of receipt of a CPA's written notification of commencement of service pursuant to Puc 2204.04(a), the department of energy shall provide to the CPA information on establishing credentials to access the shopping comparison website hosted by the department of energy so the CPA can input rate information to be posted on that website.(b) Prior to the mailing to customers required under RSA 53-E:7, III, if the CPA will be operated on an opt-out basis, the CPA shall input information regarding its rates and services for residential and small commercial customers, including any variable pricing policies, charges, and key terms, to be posted on the department of energy's shopping comparison website.(c) Each operating CPA shall update the required information input pursuant to (b) above whenever it changes but no less frequently than once per month.(d) A municipality or county that approves a final community power aggregation plan shall provide a mailing to all retail electric customers taking distribution service in the CPA service area, unless otherwise provided by law, and shall hold a public information meeting within 15 days of the mailing to answer questions regarding the approved plan.(e) No retail electric customer shall be enrolled in any such plan to be operated on an opt-out basis in which the customer does not know all of the rates or charges the customer might be subject to at least 30 days in advance and has the option, for a period of not less than 30 days from the date of the mailing, to opt-out of being enrolled in such program, unless the customer affirmatively responds to the notification or requests in writing, through e-mail, or through a secure customer portal or other electronic on-line enrollment to be included in the plan.(f) No retail electric customer shall be enrolled in any such plan to be operated on an opt-in basis unless the customer expressly requests to be included in the plan in writing, through e-mail, or through a secure customer portal or other electronic on-line enrollment process.(g) Customers enrolled in a community power aggregation plan operated on an opt-out basis may elect to transfer to utility provided default service or to a competitive electric power supplier with adequate notice in advance of the next regular meter reading by the distribution utility, in the same manner as if they were on utility provided default service or as otherwise approved by the commission. No such customer shall be required to pay any exit fee or charge for such transfer. Customers requesting transfer of supply service upon dates other than on the next available regular meter reading date may be charged an off-cycle meter reading and billing charge if such a service is available from the utility. Upon request of the customer, the CPA shall transfer the customer back to utility provided default service.N.H. Admin. Code § Puc 2204.05
Derived from Volume XLII Number 45, Filed November 10, 2022, Proposed by #13457, Effective 10/12/2022, Expires 10/12/2032