Section Puc 2006.01 - Information Required for Initial and Renewal Registration of CEPSThe registration application required by Puc 2003.01(b)(1) and Puc 2003.02(a)(1) shall include the following information and signature:
(a) The legal name of the applicant as well as the trade name, if any, under which it intends to operate in this state;(b) The applicant's business address, telephone number, e-mail address, and website address;(c) The applicant's state or jurisdiction of organization, if anything other than an individual;(d) The name(s), title(s), business address(es), telephone number(s), and e-mail address(es) of the applicant if an individual, or of the applicant's principal(s) if the applicant is anything other than an individual;(e) The following information regarding any affiliates and subsidiaries of the applicant that is conducting business in New Hampshire: (1) The name, business address, and telephone number of the entity;(2) A description of the business purpose of the entity; and(3) A description of any agreements with any affiliated New Hampshire utility, and the docket number relative to the filing of such agreements with the commission;(f) The telephone number of the applicant's customer service department or the name, title, telephone number, and e-mail address of the customer service representative of the applicant, including toll free telephone numbers, if available;(g) The name, title, business address, telephone number, and e-mail address of each individual responsible for responding to commission inquiries regarding: (2) Regulatory compliance matters; and(3) Commission assessment payments;(h) Evidence of the applicant's authorization to do business in New Hampshire from the New Hampshire secretary of state, if anything other than an individual;(i) Evidence of the applicant's registration of the trade name, if any, to be used by the applicant in New Hampshire from the New Hampshire secretary of state;(j) Evidence of the applicant's ISO-NE market participant membership;(k) Electronic data interchange (EDI) certification from each distribution utility in whose franchise area the applicant intends to operate;(l) A list of the utility franchise areas in which the applicant intends to operate and, to the extent the applicant does not intend to provide service in the entire franchise area of a utility, a delineation of the cities and towns where the applicant intends to provide service within such utility franchise area;(m) A statement whether or not the applicant intends to serve the following types of customers: (1) Residential customers;(2) Small commercial customers;(3) Large commercial customers; and(4) Industrial customers;(n) A list of the other states or jurisdictions in which the applicant currently conducts business relating to the sale of electricity;(o) A list disclosing the number and type of customer complaints concerning the applicant or its principals and affiliates filed with or by any commission or regulatory agency, attorney general's office, or other governmental consumer protection regulatory authority, for the most recent 2 calendar years in every state or other jurisdiction in which the applicant has conducted business relating to the sale of electricity;(p) A statement as to whether the applicant or any of the applicant's principals: (1) Has ever been convicted of any felony that has not been annulled by a court;(2) Has, within the 10 years immediately prior to application, had any civil, criminal, or regulatory sanctions or penalties imposed against it, him, or her pursuant to any state or federal consumer protection law or regulation;(3) Has, within the 10 years immediately prior to application, settled any civil, criminal, or regulatory investigation or complaint involving any state or federal consumer protection law or regulation;(4) Is currently the subject of any pending civil, criminal, or regulatory investigation or complaint involving any state or federal consumer protection law or regulation; or(5) Has been denied authorization to provide competitive electricity supply service or electric aggregation service in any other state or jurisdiction;(q) If an affirmative answer is given to any item in (p) above, a detailed explanation of the occurrence and the related circumstances;(r) For those applicants intending to telemarket, a statement that the applicant shall: (1) Maintain a list of customers who request being placed on the applicant's do-not-call list for the purposes of telemarketing;(2) Obtain monthly updated do-not-call lists from the National Do Not Call Registry; and(3) Not initiate calls to New Hampshire customers who have either requested being placed on the applicant's do-not-call list(s) or customers who are listed on the National Do Not Call Registry;(s) For those applicants not intending to telemarket, a statement to that effect;(t) For those applicants intending to enroll residential customers through in-person solicitation at the customer's residence, the applicant shall provide: (1) A plan for in-person solicitation of residential customers at their residences, including provisions to ensure legal and regulatory compliance and quality assurance;(2) A description of the applicant's training program for employees or representatives who will conduct in-person solicitation of residential customers at their residences;(3) An identification of any third party vendor or vendors the applicant intends to use to conduct in-person solicitation of residential customers at their residences;(4) A copy of the applicant's performance standards and code of conduct for any employees, representatives, or vendors who or which will conduct in-person solicitation of residential customers at their residences; and(5) A copy of field audit standards used to evaluate the performance of employees, representatives, or vendors who or which will conduct in-person solicitation of residential customers at their residences;(u) For those applicants not intending to enroll residential customers through in-person solicitation at the customer's residence, a statement to that effect;(v) A sample of the bill form(s) the applicant intends to use if the applicant does not intend to use the utility's billing service or a statement that the applicant intends to use the utility's billing service;(w) A copy of each contract to be used for residential customers and for small commercial customers, including any schedules or other documentation attached to, incorporated into, or referenced in such contract;(x) The date upon which the applicant expects to commence marketing its services to customers in New Hampshire;(y) A statement certifying that the applicant has the authority to file the application on behalf of the CEPS and an attestation that its contents are truthful, accurate, and complete; and(z) The signature of the applicant or its authorized representative.N.H. Admin. Code § Puc 2006.01
Amended by Volume XXXVII Number 37, Filed September 14, 2017, Proposed by #12372, Effective 11/1/2017, Expires 11/1/2027.