Section Puc 2004.10 - Competitive Electric Power Supplier Enrollment of Customers(a) When a CEPS enrolls a new customer, the enrollment shall be effective for the customer's scheduled meter read date that follows EDI notification to the utility by the CEPS, provided that EDI notification occurs no less than 2 business days before the customer's scheduled meter read date. Otherwise, the enrollment shall be effective for the customer's next meter read date.(b) Within 5 business days of expiration of the applicable rescission period without rescission by a residential or small commercial customer or customer representative, the CEPS shall send a welcome letter to the customer by the customer's preferred form of communication containing: (1) The name of the CEPS;(2) The price per kWh the customer will be charged, if a fixed price contract, or the current price and basis for price variation if a variable price contract;(3) The term of the fixed price contract, if applicable;(4) The e-mail address or website for the supplier's customer service department; and(5) A telephone number for the supplier's customer service department.N.H. Admin. Code § Puc 2004.10
#9774-A, eff 8-26-10 (from Puc 2004.09 )
Amended by Volume XXXVII Number 37, Filed September 14, 2017, Proposed by #12372, Effective 11/1/2017, Expires 11/1/2027.