"Complaint" means an expression of dissatisfaction by a customer which the utility has failed to resolve to the customer's satisfaction after the intervention of a supervisory employee of the utility or after the customer has requested such intervention.
N.H. Admin. Code § Puc 1202.03
#6245, eff 5-14-96; ss by #8075, INTERIM, eff 4-29-04, EXPIRES: 10-26-04; ss by #8192, eff 10-22-04; ss by #9990, eff 9-16-11