Section Puc 103.01 - Commission Functions(a) The commission is established to carry out the requirements of RSA Title XXXIV relative to public utilities and their customers and the requirements of RSA 38 relative to public utilities and municipalities.(b) Pursuant to RSA 363:17-a, the commission serves as the arbiter between the interests of the customer and the interests of regulated utilities.(c) Pursuant to RSA 374:3, the commission has the general supervision of all public utilities and their facilities so far as is necessary to carry out the requirements of RSA Title XXXIV.(d) Pursuant to RSA 378, the commission has the responsibility to assure that rates charged by public utilities are just, reasonable and lawful.(e) Pursuant to RSA 363:27, II, the commission shall organize its staff as it determines best achieves the commission's statutory responsibilities.(f) Pursuant to RSA 363:27, III, the commission shall appoint an executive director and a general counsel.(g) The staff of the commission is structured around industry-specific divisions and includes divisions with expertise in electric, gas, telecommunications, water and all other types of utilities as set forth in RSA 362:2.(h) In addition to the industry-specific divisions noted in (g), the commission includes an administration division, a legal division, a safety division, an audit division and a consumer affairs division.(i) The commission is located at 21 South Fruit Street, Suite 10, Concord, New Hampshire.(j) The commission has regular hours from 8:00 a.m. to 4:30 p.m. and is closed on Saturdays, Sundays and state holidays.(k) The consumer affairs division may be contacted directly by telephone at 1-800-852-3793 or 603-271-2431, TDD Access-Relay NH: 1-800-735-2964, by facsimile at 603-271-3878, or by written communication addressed to the attention of: The Consumer Affairs Division
NH Public Utilities Commission
21 South Fruit Street, Suite 10
Concord, N.H. 03301-2429
(l) The safety division may be contacted directly by telephone at 888-397-5444 or 603-271-6022, by facsimile at 603-271-6048, or by written communication addressed to the attention of: The Safety Division
NH Public Utilities Commission
21 South Fruit Street, Suite 10
Concord, N.H.03301-2429
(m) General inquiries and requests for public information pursuant to Puc 104 may be directed by telephone at 603-271-2431, by facsimile at 603-271-3878, by e-mail to puc@puc.nh.gov, or by written communication addressed to the attention of: Executive Director
NH Public Utilities Commission
21 South Fruit Street, Suite 10
Concord, N.H.03301-2429
N.H. Admin. Code § Puc 103.01
(See Revision Note at chapter heading for Puc 100) #6470, eff 3-18-9; ss by #8656, eff 6-10-06