Section Ph 907.01 - Compliance As conditions of registration, the mail-order pharmacy shall:
(a) Maintain at all times a valid unexpired permit, license, or registration to conduct the pharmacy in compliance with the laws of the state in which it is a resident;(b) Maintain in readily retrievable form, records of legend drugs, devices, or both dispensed to New Hampshire patients;(c) Supply upon request, all information needed by the board to carry out its responsibilities under the statutes and rules pertaining to mail-order pharmacies;(d) Provide for a toll-free telephone or other virtual means of communication for consultation between New Hampshire patients and a pharmacist at the mail-order pharmacy who has access to the patient's records, and ensure that such toll-free telephone number(s) shall be placed upon the label affixed to each prescription container;(e) Provide to the board, upon request, a copy of the policies and procedures governing: (1) Normal delivery protocols and times;(2) Any special packaging or procedures used in delivering temperature-sensitive drug products;(3) The procedure to be followed if the patient's medication is not available at the mail-order pharmacy, or if delivery will be delayed beyond the normal delivery time;(4) The procedure to be followed upon receipt of a prescription for an acute illness, which shall include a procedure for delivery of the medication to the patient from the mail-order pharmacy at the earliest possible time, such as courier delivery, or an alternative that assures the patient the opportunity to obtain the medication at the earliest possible time; and(5) The procedure to be followed when the mail-order pharmacy is advised that the patient's medication has not been received within the normal delivery time and that the patient is out of medication and requires interim dosage until mail prescription drugs become available;(f) All finished prescription products shipped to New Hampshire residents shall be shipped in tamper-evident envelopes or boxes;(g) A mail-order pharmacy shall not dispense or sell to the public any drug which is adulterated or misbranded;(h) A mail-order pharmacy shall supply, upon request from the board, a statement of origin of any specific drug dispensed to a New Hampshire resident; and(i) Any mail-order pharmacy shipping finished prescription products into the State of New Hampshire shall use the address, but without the name of the pharmacy, on file with the New Hampshire board of pharmacy as the return address on the labels of any package shipped into the State of New Hampshire. The return address shall be placed on the package in a clear and prominent manner.N.H. Admin. Code § Ph 907.01
#7474, eff 4-5-01; ss by #9341, eff 12-4-08; ss by #10663, eff 9-3-14
Amended by Volume XLI Number 32, Filed August 12, 2021, Proposed by #13244, Effective 7/30/2021, Expires 7/30/2031.