Section Ph 2203.01 - Consumer Complaints(a) Consumer complaints shall be filed using the administrative complaints packet Ph 532, revised 11/1/18, containing "Complaint cover sheet form Ph 533," revised 11/1/18, "Pharmacy/Pharmacist Complaint Form" (Ph 534), revised 11/1/2018, and "Release of Medical Information form Ph 535," revised 11/1/18, available on the pharmacy board website at https://www.oplc.nh.gov/pharmacy/complaints.htm. (b) All complaints that meet the minimum technical requirements by identifying a licensee and facts, which, if true, could be a violation subject to the pharmacy board's jurisdiction, shall be addressed by the pharmacy board compliance staff. A report of investigation shall be issued to the pharmacy board for review and further action if required.(c) Investigations shall be assigned by the pharmacy board administrator/chief of compliance.(d) The pharmacy board shall dismiss any complaint that is not filed in accordance with this chapter or that fails to state a cause of action pursuant to RSA 318:30, VII.N.H. Admin. Code § Ph 2203.01
Derived from Volume XL Number 11, Filed March 12, 2020, Proposed by 12997, Effective 3/5/2020, Expires 3/5/2030.