Section Man 210.10 - Decisions(a) A board member shall not participate in making a decision unless he or she personally heard the testimony in the case, unless the matter's disposition does not depend on the credibility of any witness and the record provides a reasonable basis for evaluating the testimony.(b) When the board makes its decision, an order shall be made in writing and shall include findings of fact, conclusions of law, and rulings on requests submitted under Man 210.05. The board's findings of fact shall be accompanied by a concise and explicit statement of the underlying facts supporting the findings. The parties shall be notified by mail of any decision or order in accordance with RSA 541-A:35 and RSA 205-A:28, I.(c) If no timely appeal is taken pursuant to Man 211.04 the decision of the board shall become final. The board shall file a certified abstract of any final decision with the clerk of the superior court in the county of residence of the complainant in accordance with RSA 205-A:28, III.(d) The board clerk shall keep a decision on file in board's records for at least 5 years following the date of the final decision or the date of the decision on any appeal, unless the director of the division of archives and records management of the department of state sets a different retention period pursuant to rules adopted under RSA 5:40.(e) Upon written request, exhibits shall be available for pickup by the party originally offering the exhibit 45 days after a final, nonappealable decision has been issued.N.H. Admin. Code § Man 210.10