Section Lot 8202.04 - Responsible Gaming Plan(a) Each HHR licensee shall post and make readily available to its patrons a copy of its responsible gaming plan that outlines the HHR licensee's efforts to: (1) Identify problem gamblers;(2) Take steps to prevent such individuals from continuing to engage in gambling; and(3) Provide education and assistance to these individuals to address problem gambling activity.(b) The HHR licensee shall include the following in its responsible gaming plan:(1) Materials related to problem gaming, and resources available to patrons expressing concern about problem gaming;(2) Options available for patrons to self-exclude from wagering for a specified time period permanently;(3) The following requirements: a. The conspicuous posting of a sign where pari-mutuel wagers are conducted that bears a toll free number provided by the Council for Responsible Gambling or other organizations the provide assistance to problem gamblers;b. Providing of informational leaflets or other similar materials to patrons expressing concern about problem gambling, house-imposed player limits, and self-exclusion plans; andc. Including in the HHR licensee's promotional and marketing materials information on problem gambling and organizations that provide assistance to problem gamblers;(4) If the licensee becomes aware of a patron who has suffered significant financial losses repeated visits to the licensee's facilities, provide such patron with information on organizations that provide assistance to problem gamblers;(5) If the HHR licensee holds a license from the New Hampshire liquor commission to serve alcoholic beverages, training for employees to identify patrons who have consumed excessive amounts of alcohol to prevent such patrons from continuing to engage in wagering activity while impaired;(6) Partnership with the New Hampshire council for responsible gambling, the National Council of Problem Gambling, or other similar organization to identify and promote best practices for preventing problem gambling;(7) Training of employees who have contact with patrons, as well as administrative and corpora staff members, to be aware of and respond to situations where a patron exhibits warning signs of gambling problem or where a patron discloses they may have a gambling problem; and(8) Policies to ensure that any request by a patron who wishes to self-exclude from the licensee facilities is honored by the licensee.N.H. Admin. Code § Lot 8202.04
Derived from Volume XLII Number 6, Filed February 10, 2022, Proposed by #13330, Effective 1/22/2022, Expires 1/22/2032.