Section He-P 1904.01 - Complaint Investigation Procedures(a) Upon receipt of a letter from the department informing the person in charge of the registered complaint, the person in charge shall respond to the department, in writing, by providing the following: (1) The date the initial complaint was registered with the person in charge;(2) A description of the situation about which the complaint has been registered;(3) The status of implementing the facility's written smoking policy;(4) A description of specific procedures being undertaken to remedy the complaint and the time frame involved;(5) A description of any mediation about the complaint which might have occurred or that is ongoing;(6) A description of the facility's procedures for designating and effectively segregating any smoking-permitted areas;(7) Any other information relative to how the person in charge has addressed or is addressing the complaint; and(8) A copy of the facility's written policies and procedures regarding smoking in the facility.(b) The person in charge shall submit the information in (a) above to the department within 10 business days of the date on the department's letter. This deadline date shall be included in the department's letter.(c) If the response of the person in charge is not received by the department by the date specified in the department's letter, the facility in question shall be subject to an on-site inspection per He-P 1904.02.(d) If the materials submitted by the person in charge, pursuant to He-P 1904.01(a), are incomplete, the person in charge shall be required to provide such additional information as is needed to complete the submission.(e) If the department cannot make a determination of compliance or non-compliance based solely on the submitted materials, then the facility in question shall be subject to an on-site inspection per He-P 1904.02.N.H. Admin. Code § He-P 1904.01
#5759, eff 12-20-93; ss by #7172, eff 12-21-99, EXPIRED: 12-21-07
New. #9054, eff 12-29-07
Amended by Volume XXXVIII Number 23, Filed June 7, 2018, Proposed by #12534, Effective 5/24/2018, Expires 11/20/2018.The amended version of this section by New Hampshire Register Volume 38, Number 50, eff. 11/20/2018 is not yet available.