Section He-M 525.08 - Quality Review(a) When an individual receives services in a staffed home or with a home provider, the service coordinator shall contact the representative and visit with the individual at least twice a year in the home where the individual resides, or more frequently if specified in the service agreement.(b) When an individual lives with his or her family or in his or her own home, the individual or representative and service coordinator shall establish within the service agreement the minimum number of: (1) Service coordinator visits per year with the individual in the home; and(2) Contacts with the representative per year.(c) Based on the frequency identified in the service agreement, the service coordinator shall visit with the individual and contact the representative and document their satisfaction with: (1) Staff or providers such as their availability, compatibility, and adherence to the provisions of the service agreement;(2) Progress on achieving the outcomes specified in the service agreement;(3) Communication among the individual, the representative, the area agency, and the providers;(4) The individual's health and safety supports as identified in the service agreement; and(5) The utilization of allocated funds.(d) The bureau shall conduct yearly reviews of PDMS to ensure compliance with this part by reviewing documentation at the area agency of, at minimum, 10% of participant directed and managed service arrangements.N.H. Admin. Code § He-M 525.08
#9391, eff 2-21-09; ss by #9890-A, eff 3-22-11
Amended by Volume XXXIX Number 37, Filed September 12, 2019, Proposed by #12859, Effective 8/28/2019, Expires 8/28/2029.