Section He-M 524.23 - Quality Assessment(a) The service coordinator shall conduct visits and contacts as established in the service agreement pursuant to 524.20 (f) and document the individual's, family's, and representative's satisfaction with:(1) Staff and providers such as their availability, compatibility, and adherence to the provisions of the service agreement;(2) Progress on achieving the outcomes specified in the service agreement;(3) Communication among the individual, family, area agency, and providers;(4) The individual's health and safety supports as identified in the service agreement; and(5) The utilization of allocated funds.(b) The bureau shall assess compliance with He-M 524 by reviewing documentation at the area agency of the provision of in-home supports during redesignation of area agencies pursuant to He-M 505.08.N.H. Admin. Code § He-M 524.23
Derived from Volume XLII Number 28, Filed July 14, 2022, Proposed by #13397, Effective 6/18/2022, Expires 6/18/2032 (formerly He-M 524.11)