Section He-C 901.10 - Review of Complaints(a) Unless filed with the office of the ombudsman pursuant to RSA 126-A:4, III, the complaint outlined in He-C 901.09 shall be reviewed and investigated by the following: (1) For a facility as defined in RSA 126-U:1 (a) through (c), III, the division of children, youth, and families (DCYF) central intake;(2) For a facility as defined in RSA 126-U:1 (d) (1), (2), and (3), III, the New Hampshire hospital, office of patient experience; (3) For a facility as defined in RSA 126-U:1 (d) (4) and (5), III, the office of client and legal services; and(4) For a facility as defined in RSA 126-U:1 (e) and (f), III, the health facilities administration.(b) The investigator shall not be affiliated with any person involved in the complaint.(c) If the complaint is filed by an individual other than a parent, guardian, or legal representative, the investigator shall notify the parent, guardian, or legal representative that a complaint has been filed on behalf of the child pursuant to RSA 126-U:7, I and RSA 126-U:7-a.(d) The investigator shall review and accept the complaint for investigation, if the alleged facts, if true, would constitute an improper use of seclusion and restraint under RSA 126-U. (e) If the complaint of improper use of seclusion and restraint under RSA 126-U is unfounded, the investigator shall deny the complaint and notify the complainant. N.H. Admin. Code § He-C 901.10
Derived from Volume XL Number 50, Filed December 10, 2020, Proposed by #13135, Effective 11/24/2020, Expires 11/24/2030