Section Env-Ws 381.14 - Lead Education(a) The owner of a system exceeding the lead action level shall issue public notice pursuant to Env-Ws 351 using the appropriate language as specified in Env-Ws 355.03.(b) The owner of a water system exceeding the lead action level based on tap water samples collected in accordance with Env-Ws 381.15 through Env-Ws 381.21 shall perform lead education by providing the lead education language materials contained in (d) or (e) below in accordance with the delivery requirements of (j) below.(c) Any additional information presented by a system owner shall be consistent with the information below and be in plain English that can be understood by lay-persons.(d) The educational statement for a community water system shall read as follows:(1)Introduction. The United States Environmental Protection Agency (EPA) and (insert name of water supplier) are concerned about lead in your drinking water. Although most homes have very low levels of lead in their drinking water, some homes in the community have lead levels above the EPA action level of 15 parts per billion (ppb), or 0.015 milligrams of lead per liter of water (mg/L). Under Federal law we are required to have a program in place to minimize lead in your drinking water by (insert date when corrosion control will be completed for your system). This program includes corrosion control treatment, source water treatment, and public education. We are also required to replace the portion of each lead service line that we own if the line contributes lead concentrations of more than 15 ppb after we have completed the comprehensive treatment program. If you have any questions about how we are carrying out the requirements of the lead regulation please give us a call at (insert water system's phone number). This brochure explains the simple steps you can take to protect you and your family by reducing your exposure to lead in drinking water.
(2)Health effects of lead. Lead is a common metal found throughout the environment in lead-based paint, air, soil, household dust, food, certain types of pottery porcelain and pewter, and water. Lead can pose a significant risk to your health if too much of it enters your body. Lead builds up in the body over many years and can cause damage to the brain, red blood cells and kidneys. The greatest risk is to young children and pregnant women. Amounts of lead that won't hurt adults can slow down normal mental and physical development of growing bodies. In addition, a child at play often comes into contact with sources of lead contamination - like dirt and dust - that rarely affect an adult. It is important to wash children's hands and toys often, and to try to make sure they only put food in their mouths.(3)Lead in drinking water. (i) Lead in drinking water, although rarely the sole cause of lead poisoning, can significantly increase a person's total lead exposure, particularly the exposure of infants who drink baby formulas and concentrated juices that are mixed with water. The EPA estimates that drinking water can make up 20 percent or more of a person's total exposure to lead.(ii) Lead is unusual among drinking water contaminants in that it seldom occurs naturally in water supplies like rivers and lakes. Lead enters drinking water primarily as a result of the corrosion, or wearing away, of materials containing lead in the water distribution system and household plumbing. These materials include lead-based solder used to join copper pipe, brass and chrome plated brass faucets, and in some cases, pipes made of lead that connect your house to the water main (service lines). In 1986, Congress banned the use of lead solder containing greater than 0.2% lead, and restricted the lead content of faucets, pipes and other plumbing materials to 8.0%.(iii) When water stands in lead pipes or plumbing systems containing lead for several hours or more, the lead may dissolve into your drinking water. This means the first water drawn from the tap in the morning, or later in the afternoon after returning from work or school, can contain fairly high levels of lead.(4)Steps you can take in the home to reduce exposure to lead in drinking water. (i) Despite our best efforts mentioned earlier to control water corrosivity and remove lead from the water supply, lead levels in some homes or buildings can be high. To find out whether you need to take action in your own home, have your drinking water tested to determine if it contains excessive concentrations of lead. Testing the water is essential because you cannot see, taste, or smell lead in drinking water. Some local laboratories that can provide this service are listed at the end of this booklet. For more information on having your water tested, please call (insert phone number of water system).(ii) If a water test indicates that the drinking water drawn from a tap in your home contains lead above 15 ppb, then you should take the following precautions: (A) Let the water run from the tap before using it for drinking or cooking any time the water in a faucet has gone unused for more than 6 hours. The longer water resides in your home's plumbing the more lead it may contain. Flushing the tap means running the cold water faucet until the water gets noticeably colder, usually about 15-30 seconds. If your house has a lead service line to the water main, you may have to flush the water for a longer time, perhaps one minute, before drinking. Although toilet flushing or showering flushes water through a portion of your home's plumbing system, you still need to flush the water in each faucet before using it for drinking or cooking. Flushing tap water is a simple and inexpensive measure you can take to protect your family's health. It usually uses less than one or two gallons of water and costs less than (insert a cost estimate based on flushing two times a day for 30 days) per month. To conserve water, fill a couple of bottles for drinking water after flushing the tap, and whenever possible use the first flush water to wash the dishes or water the plants. If you live in a high-rise building, letting the water flow before using it may not work to lessen your risk from lead. The plumbing systems have more, and sometimes larger pipes than smaller buildings. Ask your landlord for help in locating the source of the lead and for advice on reducing the lead level.(B) Try not to cook with, or drink water from the hot water tap. Hot water can dissolve more lead more quickly than cold water. If you need hot water, draw water from the cold tap and heat it on the stove.(C) Remove loose lead solder and debris from the plumbing materials installed in newly constructed homes, or homes in which the plumbing has recently been replaced, by removing the faucet strainers from all taps and running the water from 3 to 5 minutes. Thereafter, periodically remove the strainers and flush out any debris that has accumulated over time.(D) If your copper pipes are joined with lead solder that has been installed illegally since it was banned in 1986, notify the plumber who did the work and request that he or she replace the lead solder with lead-free solder. Lead solder looks dull gray, and when scratched with a key looks shiny. In addition, notify the Water Supply Engineering Bureau of the Department of Environmental Services in Concord about the violation.(E) Determine whether or not the service line that connects your home or apartment to the watermain is made of lead. The best way to determine if your service line is made of lead is by either hiring a licensed plumber to inspect the line or by contacting the plumbing contractor who installed the line. You can identify the plumbing contractor by checking the city's record of building permits which should be maintained in the files of the (insert name of department that issues building permits). A licensed plumber can at the same time check to see if your home's plumbing contains lead solder, lead pipes, or pipe fittings that contain lead. The public water system that delivers water to your home should also maintain records of the materials located in the distribution system. If the service line that connects your dwelling to the water main contributes more than 15 ppb to drinking water, after our comprehensive treatment program is in place, we are required to replace the portion of the line we own. If the line is only partially owned by the (insert name of the city, county, or water system that owns the line), we are required to provide the owner of the privately-owned portion of the line with information on how to replace the privately-owned portion of the service line, and offer to replace that portion of the line at the owner's expense. If we replace only the portion of the line that we own, we also are required to notify you in advance and provide you with information on the steps you can take to minimize exposure to any temporary increase in lead levels that may result from the partial replacement, to take a follow-up sample at our expense from the line within 72 hours after the partial replacement, and to mail or otherwise provide you with the results of that sample within 3 business days of receiving the results. Acceptable replacement alternatives include copper, steel, iron, and plastic pipes.(F) It is recommended that you have an electrician check your wiring. If grounding wires from the electrical system are attached to your pipes, corrosion may be greater. Check with a licensed electrician or your local electrical code to determine if your wiring can be grounded elsewhere. Do not attempt to change the wiring yourself because improper grounding can cause electrical shock and fire hazards.(iii) The steps described above will reduce the lead concentrations in your drinking water. However, if a water test indicates that the drinking water coming from your tap contains lead concentrations in excess of 15 ppb after flushing, or after we have completed our actions to minimize lead levels, then you may want to take the following additional measures:(A) Purchase or lease a home treatment device. Home treatment devices are limited in that each unit treats only the water that flows from the faucet to which it is connected, and all of the devices require periodic maintenance and replacement. Devices such as reverse osmosis systems or distillers can effectively remove lead from your drinking water. Some activated carbon filters may reduce lead levels at the tap; however all lead reduction claims should be investigated. Be sure to check the actual performance of a specific home treatment device before and after installing the unit.(B) Purchase bottled water for drinking and cooking.(iv) You can consult a variety of sources for additional information. Your family doctor or pediatrician can perform a blood test for lead and provide you with information about the health effects of lead. State and local government agencies that can be contacted include: (A) (insert the name of city or county department of public utilities) at (insert phone number) can provide you with information about your community's water supply, and a list of local laboratories that have been certified by EPA for testing water quality;(B) (insert the name of city or county department that issues building permits) at (insert phone number) can provide you with information about building permit records that should contain the names of plumbing contractors that plumbed your home; and(C) The Health Risk Assessment unit of the NH Department of Public Health at 271-4664 or the (insert the name of the city at (insert phone number) can provide you with information about the health effects of lead and how you can have your child's blood tested.(v) The following is a list of some department approved laboratories in your area that you can call to have your water tested for lead. (Insert names and phone numbers of at least two laboratories)".(e) The educational statement for a non-transient, non-community water system shall either include the text specified in (d) above, or shall include the following text in all of the printed materials it distributes through its lead education program: (1)Introduction The United States Environmental Protection Agency (EPA) and [insert name of water supplier] are concerned about lead in your drinking water. Some drinking water samples taken from this facility have lead levels above the EPA action level of 15 parts per billion (ppb), or 0.015 milligrams of lead per liter of water (mg/L). Under Federal law we are required to have a program in place to minimize lead in your drinking water by [insert date when corrosion control will be completed for your system]. This program includes corrosion control treatment, source water treatment, and public education. We are also required to replace the portion of each lead service line that we own if the line contributes lead concentrations of more than 15 ppb after we have completed the comprehensive treatment program. If you have any questions about how we are carrying out the requirements of the lead regulation please give us a call at (insert water system's phone number). This brochure explains the simple steps you can take to protect yourself by reducing your exposure to lead in drinking water.(2)Health effects of lead. Lead is found throughout the environment in lead-based paint, air, soil, household dust, food, certain types of pottery porcelain and pewter, and water. Lead can pose a significant risk to your health if too much of it enters your body. Lead builds up in the body over many years and can cause damage to the brain, red blood cells and kidneys. The greatest risk is to young children and pregnant women. Amounts of lead that won't hurt adults can slow down normal mental and physical development of growing bodies. In addition, a child at play often comes into contact with sources of lead contamination - like dirt and dust - that rarely affect an adult. It is important to wash children's hands and toys often, and to try to make sure they only put food in their mouths.(3)Lead in drinking water. Lead in drinking water, although rarely the sole cause of lead poisoning, can significantly increase a person's total lead exposure, particularly the exposure of infants who drink baby formulas and concentrated juices that are mixed with water. The EPA estimates that drinking water can make up 20% or more of a person's total exposure to lead. Lead is unusual among drinking water contaminants in that it seldom occurs naturally in water supplies like rivers and lakes. Lead enters drinking water primarily as a result of the corrosion, or wearing away, of materials containing lead in the water distribution system and household plumbing. These materials include lead-based solder used to join copper pipe, brass and chrome-plated brass faucets, and in some cases, pipes made of lead that connect houses and buildings to water mains (service lines). In 1986, Congress banned the use of lead solder containing greater than 0.2% lead, and restricted the lead content of faucets, pipes and other plumbing materials to 8.0%.
When water stands in lead pipes or plumbing systems containing lead for several hours or more, the lead may dissolve into your drinking water. This means the first water drawn from the tap in the morning, or later in the afternoon if the water has not been used all day, can contain fairly high levels of lead.
(4)Steps you can take to reduce exposure to lead in drinking water.(A) Let the water run from the tap before using it for drinking or cooking any time the water in a faucet has gone unused for more than 6 hours. The longer water resides in plumbing the more lead it may contain. Flushing the tap means running the cold water faucet for about 15-30 seconds. Although toilet flushing or showering flushes water through a portion of the plumbing system, you still need to flush the water in each faucet before using it for drinking or cooking. Flushing tap water is a simple and inexpensive measure you can take to protect your health. It usually uses less than one gallon of water.(B) Do not cook with, or drink water from the hot water tap. Hot water can dissolve more lead more quickly than cold water. If you need hot water, draw water from the cold tap and then heat it.(C) The steps described above will reduce the lead concentrations in your drinking water. However, if you are still concerned, you may wish to use bottled water for drinking and cooking.(D) You can consult a variety of sources for additional information. Your family doctor or pediatrician can perform a blood test for lead and provide you with information about the health effects of lead. State and local government agencies that can be contacted include: (1) [insert the name or title of facility official if appropriate] at [insert phone number] can provide you with information about your facility's water supply; and(2) The Health Risk Assessment Unit of the NH Department of Public Health at 271-4664 or the [insert the name of the city or county health department] at [insert phone number] can provide you with information about the health effects of lead."(f) A system owner in (d) or (e) above, may submit in writing to the department a request to delete information pertaining to lead services lines specified in (d)(4)(E) above.(g) The request shall: (1) Identify the water system name;(2) Identify the water system EPA identification number; and(3) Include documentation to support the rationale for the request.(h) The department shall respond to the request in writing and shall approve the request if it finds that the water system does not contain any lead service lines.(i) The owner of a community water system shall include the following information in all public service announcements submitted under its lead education program to television and radio stations for broadcasting: (1) Why should everyone want to know the facts about lead and drinking water? Because unhealthy amounts of lead can enter drinking water through the plumbing in your home. That's why I urge you to do what I did. I had my water tested for (insert free or cost per sample). You can contact the (insert the name of the city or water system) for information on testing and on simple ways to reduce your exposure to lead in drinking water.(2) To have your water tested for lead, or to get more information about this public health concern, please call (insert the phone number of the city or water system)".(j) Delivery of a lead education program shall be as follows: (1) In communities where greater than 20% of the population speaks a language other than English, lead education materials shall be communicated in English and in the language which is the second-most used;(2) The owner of a community water system that exceeds the lead action level on the basis of tap water samples collected in accordance with Env-Ws 381.15 through Env-Ws 381.21, and is not already repeating lead education tasks pursuant to (j)(3), (j)(8) and (j)(9) below, shall, within 60 days: a. Insert notices in each customer's water utility bill containing the information in (d) above, along with the following alert on the water bill itself in large print: "SOME HOMES IN THIS COMMUNITY HAVE ELEVATED LEAD LEVELS IN THEIR DRINKING WATER. LEAD CAN POSE A SIGNIFICANT RISK TO YOUR HEALTH. PLEASE READ THE ENCLOSED NOTICE FOR FURTHER INFORMATION.";
b. Submit the information in (d) above, to editorial departments to at least one daily and weekly newspaper circulated throughout the community;c. Deliver at least one pamphlet, brochures, or both that contain the lead education materials in (d) above to the following: 1. The principal of each public schools and chairperson of each local school board;2. The health officer of the municipal health department;3. The administrator of each women, infants, and children and head start program(s) whenever available;4. The administrator of each public and private hospital and clinic;6. The administrator of each family planning clinics; and7. The municipal welfare officer;d. Submit the public service announcement in paragraph (i) of this section to a combination of at least 5 of the radio and television stations with the largest audiences that broadcast to the community served by the water system;(3) A community water system owner shall repeat the tasks contained in (j)(2)a., b., and c. above, every 12 months, and the tasks contained in paragraph (j)(2)d. above, every 6 months for as long as the system exceeds the lead action level;(4) The owner of a community water system having a billing cycle that does not include a billing within 60 days of exceeding the action level, or that cannot insert information in the water utility bill without making major changes to its billing system, may use a separate mailing to deliver the information in (d) above, as long as the information is delivered to each customer within 60 days of exceeding the action level;(5) The water system owner in (4) above, shall include with each mailing the language as specified in (j)(2)a.;(6) Within 60 days after it exceeds the lead action level, unless it is already repeating lead education tasks pursuant to (j)(7) below, a non-transient non-community water system owner shall deliver the lead education materials identified in (e) above, by:a. Posting informational posters on lead in drinking water in a public place or common area in each of the buildings owned by the water system owner; andb. Distributing informational pamphlets or brochures on lead in drinking water to each person served by the non-transient, non-community water system; orc. E-mail in lieu of or combined with printed materials as long as at least the same coverage is achieved;(7) A non-transient, non-community water system owner shall repeat the tasks contained in (6) above at least once during each calendar year in which the system exceeds the lead action level;(8) A water system owner may discontinue delivery of lead education materials if the system has met the lead action level during the most recent 6-month monitoring period conducted pursuant to Env-Ws 381.15 through Env-Ws 381.21; and(9) A system owner in (8) above shall recommence lead education in accordance with this section if it subsequently exceeds the lead action level during any monitoring period; .(k) A community water system owner may submit to the department a written request to use the text specified in (e) above, in lieu of the text in (d) above, and perform the requirements listed in (j)(6) and (j)(7) above, in lieu of the tasks in (j)(2) above, if: (1) The system is a facility, such as a prison, hospital or nursing home, where the population served is not capable of or is prevented from making improvements to plumbing or installing point of use treatment devices; and(2) The system provides water as part of the cost of services provided and does not separately charge for water consumption.(l) The written request shall include: (2) The system EPA identification number; and(3) The rationale as to why the request to perform the alternate requirements is appropriate.(m) The department shall respond to the request in above in writing and shall approve the request if the system meets the criteria in (k) above.(n) The owner of a community water system serving 3,300 or fewer people may omit the requirement of (j)(2)d. above, provided it distributes notices containing the information in (d) above, to every household served by the system.(o) A water system owner may limit its lead education program as follows, provided it distributes notices containing the information in (d) above, to every household served by the system: (1) A community or non-community water system serving 500 or fewer people may omit the public notification requirement in (j)(2)b. above; and(2) May limit the distribution of lead education materials required under (j)(2)c. above, to facilities and organizations served by the system that are most likely to be visited regularly by children and pregnant women.(p) A community or non-transient non-community system serving 501 to 3,300 people may submit a written request to the department to: (1) Omit the requirements of (j)(2)b. above; and(2) Limit the distribution of the lead education materials required (j)(2)c. above, to facilities and organizations served by the system that are most likely to be visited regularly by children and pregnant women.(q) The request shall:(1) Identify the water system name;(2) Identify the water system EPA number; and(3) The rationale as to why the request is appropriate.(r) The department shall respond to the request in (q) above in writing and shall approve the request if it finds that the alternatives proposed adequately provides notice to the population served.(s) The owner of a community water system serving 3,300 or fewer people that delivers lead education in accordance with (j)(11) and (j)(12) above shall repeat the required lead education tasks at least once during each calendar year in which the system exceeds the lead action level.(t) The owner of a water system failing to meet the lead action level on the basis of tap samples collected in accordance with Env-Ws 381.15 through Env-Ws 381.21 shall offer to sample and analyze the tap water of any customer who requests it. The system owner shall not be required to pay for collecting or analyzing the sample.N.H. Admin. Code § Env-Ws 381.14
(See Revision Note at chapter heading for Env-Ws 300) #6521, eff 6-4-97, ss by #7734, eff 8-2-02; amd by #8351, eff 5-14-05; amd by #9598, eff 11-21-09