N.H. Admin. Code § Env-Dw 811.24

Current through Register No. 50, December 12, 2024
Section Env-Dw 811.24 - Report Delivery; Recordkeeping
(a) The CWS O/O shall, by the date specified in Env-Dw 811.03, distribute a paper or electronic copy of the CCR, or of a notice that includes the direct web address (URL) of the CCR, to each customer, the department, and, if requested, any other agency or clearinghouse and any member of the public, as follows:
(1) Paper copies of the CCR or notice shall be delivered in hand or sent via U.S. Postal Service or private delivery service; and
(2) Electronic copies of the CCR or notice shall be delivered via email as an attachment or embedded image, or by other available technology that allows legible transmittal of the material.
(b) If the CWS O/O is aware of a customer's inability to receive the CCR by an electronic method listed in (a)(2), above, the O/O shall provide a paper copy of the CCR to that customer.
(c) The O/O of a CWS that serves 100,000 or more persons shall make a good faith effort as specified in (d), below, to provide a copy of the CCR to customers who do not receive water bills.
(d) A CWS O/O who undertakes one or more of the following shall have met the requirement in (c), above, to make a good faith effort to reach customers who do not receive water bills:
(1) Posting the CCR on the internet site maintained by or for the CWS;
(2) Mailing the CCR or a notice that includes the URL of the CCR to all postal patrons in the area served by the CWS;
(3) Advertising the availability of the CCR in the electronic and print news media;
(4) Publishing the CCR, or a notice of its availability that includes the URL of the CCR, in a newspaper of general circulation in the area served by the CWS;
(5) Posting the CCR, or a notice of its availability that includes the URL of the CCR, in public places such as cafeterias or lunch rooms of public buildings or near public drinking water fountains in the area served by the CWS;
(6) Delivering multiple copies of the CCR for distribution by single-bill customers such as apartment buildings or large private employers; and
(7) Delivering one or more copies of the CCR or a notice that includes the URL of the CCR to community organizations.
(e) The O/O of a CWS that serves 100,000 or more persons also shall post the most current CCR on a publicly-accessible site on the Internet.
(f) The CWS O/O shall retain a copy of each CCR for at least 3 years after the last day of the calendar year in which it is distributed.

N.H. Admin. Code § Env-Dw 811.24

Derived from Volume XXXV Number 06, Filed February 12, 2015 , Proposed by #10771, Effective 2/1/2015, Expires2/1/2025.
Amended by Volume XXXVIII Number 50, Filed December 13, 2018, Proposed by 12675, Effective 1/1/2019, Expires 1/1/2029.