Section En 703.02 - Discontinuance of Service(a) Sewer service shall not be disconnected due to nonpayment.(b) If the utility is a combined water and sewer utility, it may discontinue water service for nonpayment of sewer bills. Discontinuance of water service by either a water utility or a combined water and sewer utility shall be carried out in accordance with En 1203.11.(c) A sewer utility may contract with a serving water utility to discontinue water service for nonpayment of sewer utility bills. The water utility shall comply with En 1203.11, and any such contract shall be consistent with the criteria contained in En 1203.11.(d) The contract between the sewer and water utilities in (c) above shall contain specific provisions regarding responsibilities involving notice of termination, termination, reconnection, and fair and reasonable compensation based on the actual cost to the water utility of providing such service.(e) Compensation referred to in (d) above shall be based on disconnection and reconnection charges in the water utility's tariff or as otherwise agreed to by the parties.(f) The contract between the water utility and the sewer utility referred to in (c) above shall be submitted to the department for approval based on a determination of the contract's adherence to the requirements of this rule and consistency with En 1203.11. No water utility shall terminate service based on nonpayment of a sewer utility bill before the department approves its contract with the sewer utility. (g) The sewer utility shall send written notice to the customer of its intent to request the termination of its water service pursuant to the requirements contained in and referenced in En 1203.11(b).(h) One working day prior to the chosen disconnect date the sewer utility shall contact the water utility with which it has contracted for disconnection to confirm the need for disconnection.(i) The sewer utility shall notify the water utility with which the sewer utility has contracted for disconnection when the cause for disconnection has been removed. Upon receipt of such notice the water utility shall restore water service pursuant to En 1203.13 (c) and (d).(j) Reconnection of water service which has been terminated for nonpayment of sewer bills shall be subject to the fees of both the water utility and the sewer utility involved as provided in their respective tariffs or as otherwise agreed to by the parties as provided in (e) above.(k) A sewer utility shall not charge for reconnection of service when the cause for disconnection was not in compliance with this section or with applicable provisions of En 1203.11.N.H. Admin. Code § En 703.02
Derived from Number 15, Filed April 11, 2024, Proposed by #13912, Effective 3/21/2024, Expires 3/21/2034 (see Revision Note at chapter heading for En 700).