Section Box 206.32 - Decisions(a) Members of the commission shall make a decision only after personally hearing the testimony in the case unless the matter's disposition does not depend on the credibility of any witness and the record provides a reasonable basis for evaluating the testimony.(b) The commission shall keep a decision on file in its records for at least 5 years following the date of the final decision or the date of the decision on any appeal, unless the director of the division of records management and archives of the department of state sets a different retention period pursuant to rules adopted under RSA 5:40.N.H. Admin. Code § Box 206.32