Nev. Admin. Code § 704.372

Current through November 25, 2024

Section 704.372 - Termination of service: Postponement upon agreement to pay delinquent bill

1. If the service of a customer is being terminated for nonpayment of a delinquent bill or any installment due on such a bill, the utility may postpone the termination, regardless of whether the customer is qualified to make deferred payments pursuant to NAC 704.338 or 704.341, if the utility determines that the customer is able to pay the amount owed and the customer agrees to a plan for payment.

2. In determining whether a customer is able to pay the amount owed, the utility shall consider:

(a) The amount owed;

(b) The length of time the bill or installment is past due;

(c) The date the account was established;

(d) The history of payment maintained by the customer with the utility;

(e) The credit history of the customer;

(f) The period for payment;

(g) Any extraordinary circumstances of the case; and

(h) Any information presented to the utility by the customer.

Nev. Admin. Code § 704.372

Added to NAC by Pub. Service Comm'n, eff. 1-5-89; A by Pub. Utilities Comm'n by R198-01, 2-17-2005

NRS 703.025, 704.1835, 704.210