Section 704.323 - Transmittal of information to customers1. A utility shall send to each of its customers a statement containing a clear and concise explanation of its existing rate schedules which are applicable to the customer. The statement must be sent to each customer: (a) At the time the customer makes application for service; and(b) In the next bill sent to the customer after any change applicable to that customer is made in a rate schedule, except for quarterly adjustments to its base tariff energy rate and, if applicable, for quarterly adjustments to its deferred energy accounting adjustment for which notice was provided pursuant to subsection 4 or 5 of NAC 704.118.2. On each residential and small commercial customer's bill, a utility shall include a formula which the customer may use for calculating the amount of the bill. If more than one rate is applicable to a customer during any billing period, the rate used in the formula must be a weighted average of those rates. For the purposes of this subsection, "weighted average" means an average of the applicable rates during a billing period, calculated according to the number of days each rate is in effect.3. Each utility, at the request of a customer, shall send the customer a clear and concise statement of the customer's actual consumption of gas or electric energy for each billing period during the prior year at the location where service is provided.Nev. Admin. Code § 704.323
Added to NAC by Pub. Service Comm'n, 7-31-85, eff. 8-1-85; A 1-5-89; A by Pub. Utilities Comm'n by R071-07, 10-31-2007; R076-11, 5-30-2012NRS 703.025, 704.110, 704.185, 704.187, 704.210