Section 639.708 - Counseling of patients: Duties of pharmacyTo facilitate counseling regarding a prescription, a pharmacy or dispensing practitioner shall:
1. Maintain a record of medication for each patient to whom a prescription has been dispensed by that pharmacy or dispensing practitioner, as applicable. The record must:(a) Be retrievable for use by the pharmacist or dispensing practitioner;(b) Be maintained for at least 2 years after the most recent entry;(c) List all prescriptions dispensed to the patient at that pharmacy or by the dispensing practitioner; and(d) Include for each prescription dispensed at the pharmacy or by the dispensing practitioner: (1) All data required to be placed on the prescription;(2) The prescription number;(3) The date and time on which the prescription was dispensed; and(4) If counseling is required by NAC 639.707: (I) A notation of whether such counseling was provided by a pharmacist, intern pharmacist or dispensing practitioner or refused by the patient or a person caring for the patient that is made at the time the counseling was provided or refused and initialed by the pharmacist, intern pharmacist or dispensing practitioner who provided or offered to provide the counseling; and(II) The date on which the counseling was provided or refused, as applicable.2. Make a reasonable effort to obtain and retain in the record of medication the: (a) Telephone number or numbers, if any, of the patient;(b) Gender of the patient;(c) Age or date of birth of the patient;(d) History of the patient, including allergies, reactions to particular drugs and any medications or medical devices used by the patient; and(e) Any comments relevant to the drug therapy of the patient, including any other information which is specific to the patient or drug.3. Ensure that a pharmacist or dispensing practitioner who has access to the medical records of the patient is available by telephone during business hours and, for a pharmacy that routinely delivers prescriptions outside of the trade area covered by local telephone service, provide a toll-free telephone number.4. Include with each prescription container of a pharmacy that is delivered or distributed by a public carrier:(a) The local, and if applicable toll-free, telephone numbers of the pharmacy;(b) The hours during which the patient may contact the pharmacy by telephone; and(c) A written notice in substantially the following form: Written information about this prescription has been provided for you. Please read this information before you take this medication. If you have questions concerning this prescription, a pharmacist is available between the hours of..... and..... to answer your questions.
5. Maintain the confidentiality of each patient's records, including prescriptions, pursuant to NRS 449A.112 or 639.238, as applicable. A pharmacist or dispensing practitioner shall not divulge the contents of a patient's records, except as authorized by NRS 639.238 or any other applicable provision of law.6. Make available to a practitioner, upon request, all information relating to a prescription that is provided to a patient of that practitioner by the pharmacist, an intern pharmacist or a dispensing practitioner.7. Ensure that counseling is conducted in a confidential manner to prevent disclosure of information to any person other than the patient or the person caring for the patient.8. Ensure that the pharmacy or dispensing practitioner has adequate staff to comply with the requirements of this section, NAC 639.707 and any other requirements of federal or state law or the regulations of the Board regarding the counseling of patients.Nev. Admin. Code § 639.708
Added to NAC by Bd. of Pharmacy, eff. 11-15-93; A by R180-22A, eff. 12/29/2022; A by R085-24A, eff. 10/23/2024