This chapter sets forth responsibilities of the health plans, Dental Benefits Manager, and providers of services to ensure the member is fully informed, in writing and verbally, of their rights and responsibilities as well as avenues for pursuing complaints and grievances. Similarly, providers participating in the health plan networks are entitled to the same processes as any Medicaid-enrolled provider according to Title 471 Nebraska Administrative Code (NAC).
482 Neb. Admin. Code, ch. 7, § 001