Section 476-2-004 - CRISIS ASSISTANCETo qualify for crisis assistance, a household must be eligible for the Low Income Home Energy Assistance Program, be in a crisis situation, and have an unanticipated inability to pay home energy costs within the most recent 90 days the household has experienced:
(A) An unanticipated medical or household expense;(B) A significant, permanent and involuntary loss of work hours, wages, or employment;(C) The departure of a primary wage earner;(D) The inability of a primary wage earner to work because of illness or injury; or(E) A significant income loss because of the death of a household member. 004.01 DISCRETION. A household may also be eligible for an unspecified crisis related to a loss of income or inability to pay as determined in the Department's discretion.004.02 INELIGIBILITY. Crisis assistance ineligibility reasons are listed below. 004.02(A) NON-COOPERATION. A household is ineligible for crisis assistance during any period a household member is under a sanction for non-cooperation with Child Support Enforcement or the Aid to Dependent Children-Employment First program.004.02(B) OVERPAYMENT STATUS. A household is ineligible for crisis assistance to pay any bill incurred during any period a household is in overpayment status.004.02(C) INTENTIONAL PROGRAM VIOLATION. A household is ineligible for crisis assistance to pay any bill incurred during any period a household member is under a sanction for an intentional program violation.004.03 ALTERNATE SOURCES OF CRISIS ASSISTANCE. The Department provides a client who is denied crisis assistance with information about potential alternate sources of assistance.004.04 DEPOSIT OR RECONNECT FEES. To qualify for assistance with a deposit or reconnect fee, the household must be eligible for crisis assistance and must have received no deposit or reconnect assistance for the same fuel type within the previous 36 months, unless extenuating circumstances exist in the Department's discretion.476 Neb. Admin. Code, ch. 2, § 004
Amended effective 12/26/2020Amended effective 6/26/2022