(1) Section 15-1-223, MCA, creates within the Department of Revenue, the Office of Taxpayer Assistance (OTA). The OTA has five major purposes which are to: (a) assist taxpayers with problems and provide easily understandable tax information related to: (i) instructions and forms;(ii) audits and corrections;(b) monitor compliance with the Taxpayer Bill of Rights, as required in 15-1-222, MCA;(c) receive and evaluate complaints of improper or abusive behavior by employees and make recommendations to the director regarding appropriate actions to be taken;(d) monitor and report any abuses in collection activities and make recommendations to the director of appropriate actions to be taken; and(e) perform other functions that will assist taxpayers with their compliance of the Montana's tax laws.Mont. Admin. r. 42.2.1002
NEW, 2010 MAR p. 2759, Eff. 11/27/10.15-1-201, MCA; IMP, 15-1-222, 15-1-223, MCA;