Should the Informal Dispute Resolution process fail to resolve disagreements involving agency determinations that affect the provision of VR services, accessible mediation may be used if both parties agree to this method. Participation in the mediation process is voluntary on the part of the individual and on the part of the agency. Use of the mediation process is not used to deny or delay an individual's right to pursue resolution of the dispute through an impartial hearing held within the required time period or any other rights provided under this policy.
OVR/OVRB shall maintain a list of qualified and impartial mediators from which one may be selected, on a random basis, to mediate the dispute. This process shall be at no cost to the individual.
Mediator (Qualified and Impartial) is an individual who: 37
* Is not an employee of a public agency (other than an administrative law judge, hearing examiner, employee of a State office of mediators, or employee of an institution of higher education);
* Is not a member of the OVR/OVRB State Rehabilitation Council;
* Has not been involved previously in the vocational rehabilitation of the applicant or eligible individual;
* Is knowledgeable of the vocational rehabilitation program and the applicable Federal and State laws, regulations, and policies governing the provision of vocational rehabilitation services;
* Has been trained in effective mediation techniques consistent with any State-approved or -recognized certification, licensing, registration, or other requirements; and
* Has no personal, professional, or financial interest that would be in conflict with the objectivity of the individual during the mediation proceedings.
An individual serving as a mediator is not considered to be an employee of the agency for the purposes of this definition solely because the individual is paid by the agency to serve as a mediator.
32 Miss. Code. R. 10-4-4.2