OVR/OVRB ensures every applicant, or recipient of services, who is dissatisfied with any determination made by agency staff that affects the provision of VR services, is given the opportunity to request a timely review of that determination.
The individual, or if appropriate, his/her representative is informed in writing of his/her right to obtain a review through informal dispute resolution efforts, mediation or an impartial due process hearing:
The individual, or if appropriate, his/her representative shall be provided with the names and addresses of the individuals with whom requests for mediation or due process hearings may be filed, the manner in which a mediator or impartial hearing officer may be selected, and the availability of the Client Assistance Program (CAP) to assist the individual during mediation sessions or impartial due process hearings. The information provided shall be made available in a mode of communication that is accessible (understandable) to the individual. 30
Individuals who are found ineligible for VR services, and previously eligible individuals who are determined to be no longer eligible, are permitted to challenge the determinations of ineligibility under the procedures described in this section. 31
32 Miss. Code. R. 10-4-4.0