Rule 31-505-5.1 - Service and Monitoring RequirementsThe service provider must demonstrate an ability to provide effective and efficient service to the motor vehicles and convey the necessary information for ignition interlock device to the MDPS in according to the following requirements:
1. Servicing, inspection and monitoring of each installed device shall occur within thirty (30) days after the initial installation and every thirty days thereafter.2. The device shall be calibrated at least once every thirty (30 days).3. The service provider shall maintain records on every participant including results of every monitoring check.4. Within three (3) calendar days of the scheduled monitoring check, the service provider shall have conveyed to the MDPS all the data concerning: a. Name of the participant.b. Date of the next scheduled monitoring visit.c. Data collected during the 30 day monitoring period.5. Within one (1) business day of performing the monitoring check, the service provider shall report to the MDPS any evidence of: a. Altering, tampering with, bypassing, or removal of the device.b. Any failure to abide by the terms and conditions of the program, including failure to appear for the monitoring visit.c. Five (5) or more lockouts or other violations within the 30 day monitoring period which may include BrAC failures, retest failures, power interruptions, failure to take a random or timed retest.6. The service provider shall be available to answer all questions and handle any mechanical problems relating to the device in the vehicle or repair or replace an inoperable or malfunctioning ignition interlock device during normal business hours.7. The service provider shall provide a twenty-four (24) toll-free phone number to all participants for emergencies.8. Emergency by-passes are not permitted.9. All interlock services must be performed at an authorized service center.31 Miss. Code. R. 505-5.1