All ombudsman are required to attend three resident councils, if invited, during the federal fiscal year (Oct 1st-Sept. 30th). If there is a set schedule with the facilities and the resident council meetings, it should be provided to the State Ombudsman so as to give opportunity for the Office to attend. Notification should also be given to the State Ombudsman if there is no existence of any resident councils at one or more facilities. If there are no active resident councils in the participating districts, they should be strongly encouraged by the Ombudsman. The Ombudsman may offer assistance and encouragement to the residents and the facility in developing an active resident council. The Ombudsman shall make his or her best effort to attend any resident council meetings to which the LTCO has been invited.
Document every participation at a resident council at each long-term care facility in WellSky as "Work with resident councils" under Program Activities, including the facility name, number of contacts, time spent, travel time and other NORS required fields. Any notable event should be included in the activity comment section. If complaints are made, then a case should be opened as well. If more than one Ombudsman attends a meeting, it should only be counted as one activity for NORS reporting.
18 Miss. Code. R. 26-4-J