Miss. Code. tit. 18, pt. 2, ch. 3, 18-2-3-2
Job Type: Full-time
Travel Schedule: Some Day Only
Characteristics of Work:
The MAC Center Specialist reports directly to the MAC Center Manager. The Specialist helps Mississippians secure needed services or benefits, empowers people to make informed choices, and streamlines access to services and supports.
Examples of Work:
* Fulfills a customer service role, ensuring that people experience a welcoming, empowering atmosphere
* Provides Information & Referral including listening to the inquirer, assessing his or her needs, and helping the person connect with services providers or gain information to meet the identified needs. This may be in person, including home visits and walk-ins, over the telephone, via email, or through written correspondence.
* Administers screening tool which may indicate the likelihood of eligibility for certain services.
* Provides unbiased, interactive, person-centered counseling about available options, as well as other factors to consider in making long-term care decisions.
* May administer a long-term care functional assessment instrument for waiver services.
* Identifies and updates resources.
* Helps build, maintain, and grow relationships with area partners in order to improve upon resource database and referral choices.
* Performs related or similar duties as required or assigned.
Minimum Qualifications:
* Undergraduate degree in human or health care services, or similar AND at least three post-degree years of experience working with at least one of the target population groups.
-OR-
* Two year associate's degree in human or health care services, or similar AND at least six post-degree years of experience working with at least one of the target population groups.
-AND-
* Community-based care experience
* Valid Mississippi Driver's License and access to an insured and reliable vehicle for work related travel.
Necessary Characteristics:
* Professionalism
* Passion for serving others
* Interpersonal skills
* Resourcefulness
* Self-motivation
*These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. Any request to substitute related education or experience for minimum qualifications must be addressed to MDHS, DAAS in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position.
Miss. Code. tit. 18, pt. 2, ch. 3, 18-2-3-2