Rule 18-14-4.5 - InterviewA. Households must complete an interview before benefits are issued.B.Exception: A second interview is not required if SSA completed the interview and provided a complete application and verification of identity (if required), unless information is incomplete or questionable.C. The interview must be completed within the expedited service processing timeframes. See Rule 4.13 Processing Timeframes.D. The interview will be either:1. In-office face-to-face interview;2. Telephone interview; or