Mich. Admin. Code R. 460.2570

Current through Vol. 24-21, December 1, 2024
Section R. 460.2570 - Customer service records; retention periods

Rule 70. The following customer service records shall be retained for the periods listed:

(a) Reports of inspections of customer premises. 2 years.
(b) Records and reports of customer service complaints. 2 years.
(c) Surveys of customer premises to determine the type of service and equipment to be installed. Destroy at option.
(d) Records of installed customer appliances. Destroy at option.

Mich. Admin. Code R. 460.2570

1979 AC; 1980 AACS