Section R. 500.1353 - Review of premium dispute; notice; responsibilities of commissionerRule 3.
(1) When conducting a review of a premium dispute through written materials, the commissioner shall, by first-class mail, notify the insurer of the matter under consideration and inform the insurer of the time period within which any reply shall be made. Such notification shall be given within 10 working days after the commissioner receives the appeal.(2) When conducting a review of a dispute through a meeting with the parties involved, the commissioner shall do the following within 10 working days after receiving the complaint: (a) Set a time for the meeting and notify the parties, by first-class mail, of the time and place of the meeting.(b) Inform the insurer of the time period within which any reply shall be made.(c) The commissioner shall conduct meetings in a manner which allows the disputing parties to present relevant facts, records, dates, times, and names to substantiate their positions.Mich. Admin. Code R. 500.1353