Md. Code Regs. 36.02.04.04
Current through Register Vol. 51, No. 24, December 2, 2024
Section 36.02.04.04 - Cancellation of TicketsA. Draw Games. (1) Unless cancellation is authorized by this regulation or the rules governing that ticket, a sale of a draw game ticket is final.(2) A multi-jurisdictional game played with a draw game ticket may be cancelled only if authorized by the rules governing that game.(3) A ticket purchased at a player-activated terminal may not be cancelled at the PAT, but an eligible ticket may be canceled at a non-PAT terminal at the retailer -where the ticket -was purchased.(4) The Director may determine during certain promotions that tickets may not be cancelled.(5) A draw game ticket may be cancelled only: (a) By the same retailer from which the ticket was purchased;(b) On the day of purchase;(c) Before the designated cutoff time for the first drawing on the ticket; and(d) If allowed by the game.(6) Canceling a draw game ticket: (b) Removes the ticket from the pool of tickets eligible for the drawing; and(c) Results in the ticket being invalid and not eligible to win a prize.(7) A retailer presented with a draw game ticket for cancellation shall cancel the ticket as authorized by this regulation.(8) When a retailer cancels a draw game ticket in accordance with this regulation, the retailer shall: (a) Ensure that the terminal issues a refund receipt in the amount of the purchase price of the ticket;(b) Keep the refund slip; and(c) Pay the player a refund equal to the purchase price of the ticket.(9) The Agency is not obligated to pay a prize to the holder of a cancelled ticket, even if the ticket was cancelled in error.B. Instant Ticket Games. Unless the Director determines otherwise, an instant game ticket may not be cancelled.C. Fast Play Games. A Fast Play game ticket may not be cancelled.Md. Code Regs. 36.02.04.04
Effective date: 40:9 Md. R. 790, eff.5/13/2013 ; amended effective 46:1 Md. R. 13, eff. 1/14/2019; amended effective 46:24 Md. R. 1104, eff. 12/2/2019