Md. Code Regs. 30.09.02.02

Current through Register Vol. 51, No. 24, December 2, 2024

Section 30.09.02.02 - Patient Rights

A commercial ambulance service shall provide each patient:

A. Considerate and respectful care;

B. Information from the commercial ambulance service necessary in order to give informed consent for transport or treatment, or both;

C. The opportunity to refuse transport or treatment when the patient is apparently competent to do so;

D. Reasonable privacy concerning a patient's transportation and care;

E. Confidentiality of all communications and records relating to patient transportation and care except to the extent otherwise required by law;

F. Reasonable response to a request for services once the commercial ambulance service is engaged to provide service;

G. Service that is within reasonable limits of the scheduled pickup and delivery times;

H. Reasonable continuity of care once the commercial ambulance service is engaged to provide service;

I. An opportunity to examine and receive an explanation of the patient's bill;

J. An environment in the commercial ambulance free from recognized hazards and unreasonable annoyances including but not limited to:

(1) Smoking,

(2) Loud radio, and

(3) Loud conversation by the crew; and

K. Information that commercial ambulance services operating in Maryland are regulated by the Maryland Institute for Emergency Medical Services Systems.

Md. Code Regs. 30.09.02.02

Regulations .02, Eligibility and Application, repealed effective January 10, 2000 (26:27 Md. R. 2017)
Regulations .02, Patient Rights, adopted effective January 10, 2000 (26:27 Md. R. 2017)