Md. Code Regs. 20.62.05.14

Current through Register Vol. 52, No. 1, January 10, 2025

Section 20.62.05.14 - Subscription Disputes

A. A customer alleging a violation of this subtitle may file a dispute with the Commission's Office of External Relations.

B. Upon proof of the allegations, the customer's remedy through the Office of External Relations is limited to a refund of any overcharge and any fees or penalties paid by the customer as a result of the unauthorized subscription or other violation.

C. This subtitle does not limit:

(1) The authority of the Commission under Public Utilities Article, Annotated Code of Maryland;

(2) The authority of the Attorney General to investigate violations of consumer protection or other legal requirements; or

(3) The ability of a customer to pursue other relief against a subscriber organization or other party.

Md. Code Regs. 20.62.05.14

Regulations .14 adopted effective 43:14 Md. R. 781, eff. 7/18/2016