Chapter 10.67.09 - Maryland Medicaid Managed Care Program: MCO Dispute Resolution Procedures
- Section 10.67.09.01 - MCO Enrollee Services
- Section 10.67.09.02 - MCO Enrollee Complaint Process
- Section 10.67.09.02-1 - Member Complaints - Time Frames for MCOs to Respond to the Department
- Section 10.67.09.03 - MCO Provider Complaint Process
- Section 10.67.09.03-1 - Independent Review Organization (IRO)
- Section 10.67.09.03-2 - Provider Complaints - Time Frames for MCOs to Respond to the Department
- Section 10.67.09.04 - MCO Actions and Decisions
- Section 10.67.09.05 - MCO Appeal Process for Enrollees