Section 649-103-3 - RELATIONSHIPS WITH CLIENT1. Defense counsel should be an advocate for the client's goals. A. Defense counsel must understand the client's goals and pursue them vigorously.B. Defense counsel must explain that the defense counsel's job is to represent the client's interests and regularly inquire as to the client's goals, including ultimate case goals and interim goals.C. Defense counsel must explain all legal aspects of the case and provide comprehensive counsel on the advantages and disadvantages of different options.D. Defense counsel must not usurp the client's authority to decide the case goals.2. Defense counsel should act in accordance with the duty of loyalty owed to the client. A. Defense counsel should show respect and professionalism towards their clients.B. Defense counsel should support their client and be sensitive to the client's individual needs.C. Defense counsel should remember that they may be the client's only advocate in the system and should act accordingly.3. Defense counsel should adhere to all laws and ethical obligations concerning confidentiality. A. Defense counsel must understand confidentiality laws, as well as ethical obligations, and adhere to both with respect to information obtained from or about the client.B. Defense counsel must fully explain to the client the advantages and disadvantages of choosing to exercise, partially waive, or waive a privilege or right to confidentiality.C. Consistent with the client's interests and goals, defense counsel must seek to protect from disclosure confidential information concerning the client.4. Defense counsel should provide the client with contact information in writing and establish a message system that allows regular attorney-client contact.A. Defense counsel should ensure the client understands how to contact the defense counsel and that defense counsel wants to hear from the client on an ongoing basis.B. Defense counsel and the client should establish a reliable communication system that meets the client's needs.C. Interpreters should be used when defense counsel and the client are not fluent in the same language.5. Defense counsel should meet and communicate regularly with the client well before court proceedings.A. Defense counsel should spend time with the client to prepare the case and address questions and concerns. (1) Defense counsel should clearly explain the allegations made against the parent, what is likely to happen before, during and after each hearing, and what steps the client can take to increase the likelihood of reuniting with the child.(2) Defense counsel should explain any settlement options and determine whether the client wants defense counsel to pursue such options.(3) Defense counsel should explain courtroom procedures.(4) Defense counsel should write to the client to ensure the client understands what happened in court and what is expected of the client.(5) Defense counsel should be available for in-person meetings or telephone calls to answer the client's questions and address the client's concerns.(6) Defense counsel and client should work together to identify and review short and long-term goals, particularly as circumstances change during the case.(7) Defense counsel should help the client access information about the child's developmental and other needs by speaking to service providers and reviewing the child's records. Defense counsel needs to understand these issues to make appropriate decisions for the child's care.(8) Defense counsel and the client should identify barriers to the client engaging in services, such as employment, transportation, and financial issues. Defense counsel should work with the client, caseworker and service provider to resolve the barriers.(9) Defense counsel should be aware of any special issues the parents may have related to participating in the proposed case plan, such as an inability to read or language differences, and advocate with the child welfare agency and court for appropriate accommodations.B. Defense counsel should ensure a formal interpreter is involved when defense counsel and the client are not fluent in the same language. (1) Defense counsel should advocate for the use of an interpreter when other professionals in the case who are not fluent in the same language as the client are interviewing the client.6. Defense counsel should work with the client to develop a case timeline and tickler system. A. At the beginning of a case, defense counsel and client should develop timelines that reflect projected deadlines and important dates and a tickler/calendar system to remember the dates.(1) The timeline should specify what actions defense counsel and the client will need to take and dates by which they will be completed.(2) Defense counsel and the client should know when important dates will occur and should be focused on accomplishing the objectives in the case plan in a timely way.(3) Defense counsel should provide the client with a timeline/calendar, outlining known and prospective court dates, deadlines, and critical points of attorney-client contact.(4) Defense counsel should record federal and state law deadlines in the system.7. Defense counsel should provide the client with copies of all petitions, court orders, service plans, and other relevant case documents. A. Defense counsel should ensure the client is informed about what is happening in the case. (1) Defense counsel should provide all written documents to the client or ensure that they are provided in a timely manner and ensure the client understands them. If the client has difficulty reading, the attorney should read the documents to the client.(2) In all cases, defense counsel should be available to discuss and explain the documents to the client.(3) Defense counsel must be aware of any case-related domestic violence allegations and not share confidential information about an alleged or potential victim's location.8. Defense counsel should be alert to and avoid potential conflicts of interest that would interfere with the competent representation of the client. Defense counsel should always avoid representing more than one parent in a case.9. Defense counsel should act in a culturally competent manner. A. Defense counsel should learn about and understand the client's background, determine how that has an impact on the client's case, and always show the client respect.B. Defense counsel must understand how cultural and socioeconomic differences impact interaction with clients, and must interpret the client's words and actions accordingly.10. Defense counsel should take diligent steps to locate and communicate with a missing client. A. Defense counsel should take diligent steps to attempt to locate and communicate with the missing client to formulate what positions defense counsel should take at hearings, and to understand what information the client wishes defense counsel to share with the State and the court.B. If, after diligent steps, defense counsel is unable to communicate with the client, defense counsel should assess whether the client's interests are better served by advocating for the client's last clearly articulated position, or declining to participate in further court proceedings, and should act accordingly.C. After a prolonged period without contact with the client, defense counsel should consider withdrawing from representation.11. Defense counsel should be aware of the unique issues an incarcerated client faces. A. Defense counsel must be particularly diligent when representing an incarcerated client and be aware of the reasons for the incarceration. (1) If the client is incarcerated as a result of an act against the child or another child in the family, the State agency may request an order from the court that reasonable efforts toward reunification are not necessary and attempt to fast-track the case toward other permanency goals. (a) If this is the case, defense counsel must be prepared to argue against such a motion, if the client opposes it.(b) If no motion is made to waive the reasonable efforts requirement, the agency may not undertake the same reunification efforts to assist a client who is incarcerated.(c) Defense counsel should counsel the client as to any effects incarceration has on the agency's obligations and know the statutory and case law concerning incarceration as a basis for TPR.(d) Defense counsel should help the client identify potential kinship placements with relatives who can provide care for the child while the client is incarcerated.(e) Defense counsel must understand the implications of ASFA for an incarcerated client who has difficulty visiting and planning for the child.(2) Defense counsel should understand that obtaining services such as substance abuse treatment, parenting skills, or job training while in jail or prison is often difficult. (a) Defense counsel may need to advocate for reasonable efforts to be made for the client, and assist the client and the agency caseworker in accessing services.(b) Defense counsel must assist the client with these services. Without services, it is unlikely the client will be reunified with the child upon discharge from prison.(c) Some incarcerated clients (e.g. women housed at Windham M.C.C.) may have access to a specialized unit that gives a client reasonable access to their child(ren). Defense counsel should advocate for such a placement.(d) Defense counsel must learn about available resources, contact the placements and attempt to get the support of the agency.B. Communication:Defense counsel should advise the client on the importance of maintaining regular contact with the child while incarcerated. (1) Defense counsel should assist in developing a plan for communication and visitation by obtaining necessary court orders and working with the caseworker as well as the correctional facility's social worker.(2) If the client cannot meet defense counsel before court hearings, defense counsel must find alternative ways to communicate. This may include visiting the client in prison or engaging in more extensive phone or mail contact than with other (non-incarcerated) clients. Defense counsel should be aware of the challenges to having a confidential conversation with the client, and attempt to resolve these challenges.(3) Defense counsel should also communicate with the client's criminal defense attorney. There may be issues related to self-incrimination as well as concerns about delaying the abuse and neglect case to strengthen the criminal case or vice versa.C. Appearance in Court:The client's appearance in court frequently raises issues that require the attorney's attention in advance.(1) Defense counsel should find out from the client if the client wants to be present in court. In some prisons, inmates lose privileges if they are away from the prison, and the client may prefer to stay at the prison.(2) If the client wants to be present in court, defense counsel should work with the court to obtain a writ of habeas corpus or other documentation necessary for the client to be transported from the prison.(3) Defense counsel should explain to any client who is hesitant to appear that the case will proceed without the client's presence and raise any potential consequences of that choice.(4) If the client does not want to be present, or if having the client present is not possible, defense counsel should be educated about what means are available to have the client participate, such as by telephone or video conference.(5) Defense counsel should make the necessary arrangements for the client. Note that it may be particularly difficult to get a parent transported from an out-of-state prison or a federal prison.12. Defense counsel should be aware of the client's mental health status and legal status. A. Defense counsel must be able to determine whether a client's mental status (including mental illness and mental retardation) interferes with the client's ability to make decisions about the case.(1) Defense counsel should be familiar with any mental health diagnosis and treatment that a client has had in the past or is presently undergoing (including any medications for such conditions). Defense counsel should get consent from the client to review mental health records and to speak with former and current mental health providers.(2) Defense counsel should explain to the client that the information is necessary to understand the client's capacity to work with the attorney.(3) If the client's situation seems severe, defense counsel should also explain that defense counsel may seek the assistance of a clinical social worker or some other mental health expert to evaluate the client's ability to assist the attorney because if the client does not have that capacity, defense counsel may have to ask that a guardian ad litem be appointed to the client.(4) Since this action may have an adverse effect on the client's legal claims, defense counsel should ask for a GAL only when absolutely necessary.(5) Defense counsel must also be able to determine, when working with a client who is a minor, whether a GAL should be appointed for the client to determine the client's best interest.94- 649 C.M.R. ch. 103, § 3