Section 073-511-4 - Procedure for Handling RequestsA. Requests for Services. Requests for conservation work, consulting services, cost estimates, etc. will be referred to the Director or his designate.B. Consultation. Artifacts brought to the Conservation Center by the owner will be examined without cost for an informal evaluation. Upon owner's written authorization, a written condition report will be prepared together with a statement of treatment required when appropriate. Such services will be billed at the rates established in the fee schedule.C. Conservation Treatment. If the owner wishes to have the treatment performed at the Conservation Center, the owner must sign a release statement authorizing the conservation treatment and guaranteeing payment upon delivery of the conserved artifact.D. Remedial Conservation Work. A written report by the conservation staff will be prepared at the owner's expense covering all remedial conservation work.E. Priority Work. Determination of priority work will be made by the Museum Commission. Between meetings of the Commission, the Director or his designate will be empowered to make such decisions and judgments as necessary to assure maximum productivity and efficiency.94- 073 C.M.R. ch. 511, § 4