90- 564 C.M.R. ch. 6, § 3
The General Information Claim Form and attachments, and the Financial Data Request Form and attachments (if the Department requests the applicant to complete this form), must be returned within thirty (30) days from the date of the cover letter from the Department mailed with the form. If an applicant needs additional time to complete the form, the applicant may request an extension of time by contacting the Department representative named on the cover letter in writing. The Department shall grant the request if reasonable cause is provided, however the Department may deny the request for an extension if the request is unreasonable or if an applicant has repeatedly requested extensions of time. The Department shall indicate in writing whether the request for an extension has been granted or denied.
If the applicant does not return the form(s) and required attachments within the allotted time, or within any extension of time granted, the Department will send a letter to the applicant, by certified mail, stating that the applicant must submit all required information within fifteen (15) working days of the date of receipt of the Department's letter as indicated on the certified receipt. If the requested information is not received within the 15 day period, the Commissioner shall deem that the request for a waiver of the deductible has been withdrawn and the full amount of the deductible shall be due from the applicant.
90- 564 C.M.R. ch. 6, § 3