65- 625 C.M.R. ch. 5, § 1
Current through 2024-51, December 18, 2024
The purpose of this chapter is to adopt and implement standardized dispatch protocols for answering fire 9-1-1 calls and to adopt and implement standards for training, continuing education, certification, recertification, compliance oversight, quality assurance, and management of Emergency Fire Dispatch Agencies and dispatchers certifying as Emergency Fire Dispatchers.
This chapter applies to all Public Safety Answering Points, Emergency Fire Dispatchers, and Emergency Fire Dispatch Agencies.
65- 625 C.M.R. ch. 5, § 1