65- 625 C.M.R. ch. 11, § 10

Current through 2024-51, December 18, 2024

Section 625-11-10 - Alternative Methods of Notification, Communication, and Emergency Response

Operators of buildings containing workspace of more than 40,000 square feet may seek Bureau approval of alternative methods of notification, communication, and response to emergencies. The alternative method shall include, at a minimum, the following:

1. A telephone system that provides the physical location of 9-1-1 calls coming from the building;

2.Staff available to meet the public safety agency responding to the 9-1-1 call at the designated address. Such staff must be able to direct the public safety agency to the site of the emergency;

3.A telephone system that does not intercept calls and instead directly routes calls to the appropriate jurisdictional PSAP; and

4.A telephone system that provides the appropriate building street address from where the call originated, directed to the appropriate jurisdictional PSAP.

Any business seeking to qualify under this section shall provide notice to the Bureau that it is seeking to qualify under this section, and shall notify the PSAP with jurisdiction over the physical location of the building. The Bureau may investigate any building or business for which approval has been granted or is being sought under this section, and may revoke or impose conditions or any such approval if the Bureau determines, after notice and hearing, that such revocation or imposition of conditions is reasonably necessary to protect public safety.

Health care facilities are exempt from paragraphs 1-3 above if such facilities are staffed with medical or nursing personnel 24 hours per day and an alternative means of providing information about the source of an emergency call exists. Facilities operating under this exemption shall provide access to 9-1-1 service that provides the building address.

65- 625 C.M.R. ch. 11, § 10