Current through 2024-51, December 18, 2024
Section 407-62-4 - Conditions of ServiceA.Entry. A water company shall reserve, as a condition of service, the right of reasonable access to all premises which it serves, at reasonable hours, to permit the inspection of plumbing and fixtures, to set, remove, or read meters, and to ascertain the amount of water used.B.Stop and Waste Valve. A water company shall require, as a condition of service, that every establishment be equipped with an operable stop and waste valve located inside the building near the service entrance, easily accessible, and protected from freezing. The water company shall also require that all piping be arranged to prevent back-siphonage and to permit draining whenever necessary.C.Pressure Fluctuation. A water company shall adopt reasonable regulations to prohibit or limit the use of water consumption equipment which will affect the utility's pressure or operating conditions and interfere with the service of other customers. If a customer fails to comply with these regulations, the water company may disconnect service pursuant to Chapter 81 of the Commission's rules.D.Safeguarding Direct Pressure, Water Devices, and Systems Supplied by Automatic Feed Valves. A water company shall require, as a condition of service, that customers install vacuum, temperature, and pressure relief valves or cutouts to prevent damage to a direct pressure water device or secondary system supplied by an automatic feed valve.E.Cross Connections. A water company shall adopt regulations to limit or prohibit any cross connection between the public water supply system and any other supply unless it is properly protected by measures which comply with rules of the Department of Human Services. In addition, the water company shall prohibit any connection that will cause back flow between the public water supply system and any plumbing fixtures, device or appliance, or between any waste outlet or pipe having direct connection to waste drains. If the owner of such a connection fails or refuses to break or properly protect the connection within a time limit specified by the utility or department, the utility shall seek to discontinue service pursuant to Chapter 81.65-407 C.M.R. ch. 62, § 4