The Gas Safety Staff may, in their discretion and as appropriate, undertake any of the following actions.
The Gas Safety Staff may provide a reinforcement reminder to an operator to reinforcing the operator's knowledge of a specific requirement, previously agreed upon action, an upcoming deadline, or compliance issue. A reinforcement reminder may be oral or written, and an operator may, but need not, respond orally or in writing. Written reminders, and responses to those reminders, may be submitted via email.
The Gas Safety Staff may make a written request for information related to the construction, operation, or maintenance of an operator's system and facilities. The operator must respond to the request within 14 calendar days or such other time as specified by the Gas Safety Staff in the request. Written requests for information, and responses to those requests, may be submitted via email.
When an evaluation or inspection of an operator's records or facilities indicates that the operator is apparently violating this Chapter, the member of the Gas Safety Staff conducting the evaluation or inspection will informally discuss the probable violation with the operator before concluding the evaluation or inspection. Any documentation or physical evidence necessary to support a future allegation of non-compliance may be obtained by the Gas Safety Staff during the inspection. At the discretion of the Gas Safety Staff, on-site corrective action may be taken by the operator of the facilities where the probable violation exists, thus correcting the violation without further action.
Upon determining that an operator may have committed a violation of this Chapter, the Gas Safety Staff may issue a written warning notifying the operator of the probable violation and advising the operator to correct the probable violation or be subject to future enforcement action. In its warning letter, the Gas Safety Staff may describe recommended measures the operator may take to ameliorate the violation or prevent future violations. The warning letter may also include the maximum penalty to which the operator could be subject for the probable violation. The operator, in its discretion, may submit a response to a warning letter if one is not otherwise requested.
Upon determining that a probable violation of this Chapter has occurred, the Gas Safety Staff may issue an NOPV. The NOPV may also include a proposed administrative penalty amount and describe the maximum penalty amount to which the operator could be subject for the described violations. A written response from the operator must be filed with the MPUC within 10 days of the time the operator receives the violation notice.
Operators, in responding to an NOPV, may, within 10 days of receipt of the NOPV:
If the operator and the Gas Safety Staff are ultimately unable to reach a mutually agreeable resolution of the NOPV, the Hearing Examiner must refer the NOPV to the MPUC for formal resolution.
65-407 C.M.R. ch. 420, § 8