Section 407-395-5 - Dispute ResolutionA.Single Point of Contact. Each T&D utility and private line extension contractor must designate a contact person to deal with other persons and the Commission during disputes regarding the operation of this Chapter or any standards implemented pursuant to this Chapter.B.Contesting Operational Procedures. Any person that constructs line extensions may contest an application or interpretation of this Chapter by a T&D utility or by a private line extension contractor. The contact persons designated pursuant to subsection A shall attempt in good faith to resolve the dispute. If the parties are unable to resolve the dispute within 3 business days, any party to the dispute shall have the option to request the Commission to initiate the dispute resolution procedures described in subsection C. In a period of widespread power outages caused by weather or other emergency conditions, any party to the dispute may extend by a reasonable number of days the 3-day period required by this subsection.C.Commission Investigation. Following the dispute resolution process described in subsection B, a person participating in the process who is dissatisfied with the result may request the Commission to investigate the dispute. The Commission may take any of the following actions to address the dispute:1.Referral. Refer the dispute to the Department of Professional and Financial Regulation, the Maine Office of Licensing and Registration or other State agency that has licensing authority over the design, construction or certification of line extensions if the Commission believes it to be the appropriate jurisdictional authority;2.Dispute Resolution. Conduct informal dispute resolution pursuant to Chapter 110 of the Commission's Rules; or3.Investigation. Conduct a summary or formal investigation pursuant to 35-A M.R.S.A. §1303.65- 407 C.M.R. ch. 395, § 5