Section 407-326-4 - UTILITY OBLIGATIONS AND RESPONSIBILITIESA.Billing, Collections, and Administration. The transmission and distribution utility shall be responsible for billing, collections, and administration of the green power offer as follows: 1. the transmission and distribution utility shall be responsible for billing, collecting and remitting customer payments to the green power offer provider for green power offer provided to customers within its service territory.2. the transmission and distribution utility shall be responsible for administering the green power offer including, but not limited to, tracking the usage of green power offer customers and other necessary information and transmitting that information to the green power offer supplier.3. the transmission and distribution utility shall provide a separate line item on customer bills for green power offer.4. except as provided in section 3(H) of this Chapter, the transmission and distribution utility shall not be responsible for collections of amounts not paid by the customer for the green power offer.5. charges for the green power offer shall follow the transmission and distribution utility's existing payment allocation methodology as used for non-basic charges.B.Customer Sign Up or Enrollment. As directed by the Commission, each transmission and distribution utility shall provide a mechanism or mechanisms for customers to sign up or enroll to take the green power offer Mechanisms under this provision may include a check-off option on the bill or on a response card, a green power offer website or by telephone. For the purpose of facilitating customer sign-up for the green power offer, the Commission may direct a transmission and distribution utility to provide customer account numbers to the green power offer provider for those customers that have signed up for the green power offer but have been unable to provide customer account numbers to the green power offer provider. Green power offer providers may only use customer account numbers for signing up or enrolling customers for the green power offer and will agree to comply with customer confidentiality provisions that are applicable to transmission and distribution utilities.C.Customer Inquiries. Customer inquiries regarding utility billing and collecting shall be the responsibility of the transmission and distribution utility.D.Cost Responsibility. The transmission and distribution utility shall be responsible for the cost of utility billing, collecting, remitting customer payments, customer sign-up or enrollment and other utility services related to billing, collection and administration of the green power offer.E.Bill Inserts; Promotional Material. As directed by the Commission, each transmission and distribution utility shall include green power offer promotional materials as bill inserts in customer bills. Any incremental cost of the bill inserts will be paid for by the green power offer provider pursuant to Commission-approved rate schedules.F.Contract. The transmission and distribution utility shall enter into a Commission-approved contract with the green power offer provider to govern billing, collections and administration of the green power offer.G.Premium Green Power Offer. In the event the Commission arranges for a premium green power offer as an alternative for customers pursuant to section 3(K) of this Chapter, the transmission and distribution utility's obligations and responsibilities are the same as for green power offer under this section.H.Cost Recovery. All incremental and prudent costs incurred by the transmission and distribution utility to carry out activities required by this section are recoverable in rates.65- 407 C.M.R. ch. 326, § 4