A T&D Utility may recover in rates all costs of its AMP, including incremental costs, reconnection fees and administrative and marketing costs, but not including the amount of any arrearage forgiven that is treated as bad debt for purposes of cost recovery by the T&D Utility. Each utility must collect sufficient information and properly document costs associated with its AMP for which it will seek reimbursement, including sufficient information and analysis to determine whether and to what extent the AMP increased or decreased its total bad debt expenses compared to the amounts included in rates.
65- 407 C.M.R. ch. 317, § 5