Current through 2024-51, December 18, 2024
Section 407-291-1 - PURPOSESThe purposes of this Chapter are to:
A.Inform consumers. Ensure that customers and applicants are provided adequate and timely information about telecommunications services offered by non-eligible telecommunications carriers (non-ETCs) as defined in section 2(S) of this Chapter.B.Prevent discrimination; ensure reasonable access to service. Ensure that all customers and applicants for non-ETC services are treated in a nondiscriminatory manner and are not unreasonably denied or disconnected from telecommunications service.C.Establish minimum consumer protection standards. Establish minimum consumer protection standards that non-ETC's must meet. A non-ETC may provide greater levels of consumer protection than those established in this Chapter.65- 407 C.M.R. ch. 291, § 1